Privacy Policy
Last updated:
This Privacy Policy describes how we collect, use and protect your personal data when you use our moving assistance services—including packing and unpacking—in Great Britain (England, Scotland and Wales), visit our website or contact us. We are committed to handling your information in a clear and lawful way in line with applicable UK data protection law.
Information we collect
When you request a quote or book our packing or unpacking services anywhere in Great Britain, we may collect:
- Name and contact details (email address, phone number, postal address)
- Details of your move (dates, property size, location in England, Scotland or Wales, type of service required)
- Any special instructions you give us about your belongings or access to your property
We do not collect more information than we need to provide our moving assistance services and communicate with you.
How we use your information
We use your data to:
- Provide packing and unpacking services at the agreed times and addresses in Great Britain
- Send quotes, confirmations and updates about your booking
- Respond to your enquiries and feedback about our moving assistance
- Comply with legal obligations in the United Kingdom and protect our rights where necessary
Sharing your information
We do not sell your personal data. We may share it only where necessary with trusted partners who help us deliver our packing and unpacking services (for example scheduling or payment processing) or when required by UK law. Such partners are required to keep your data secure and use it only for the purposes we specify.
Data retention
We keep your data only for as long as needed to provide our moving assistance services (including packing and unpacking across Great Britain), handle complaints or disputes, and meet UK legal requirements. After that, we delete or anonymise it in a secure manner. This applies whether you used our services in England, Scotland or Wales.
Your rights
Under UK data protection law you have the right to access, correct or request deletion of your personal data, and to object to or restrict certain processing. You may also have the right to data portability. To exercise these rights or ask questions about this policy, contact us using the details on our website.
Service area and scope
This policy applies to all moving assistance we provide in the United Kingdom: packing services and unpacking services in England, Wales and Scotland. Whether you are relocating within London, from Manchester to Leeds, or from Edinburgh to Glasgow, the same data protection standards apply. We do not transfer your data outside the UK for the purpose of delivering our packing or unpacking assistance unless you have requested a service that requires it and we have informed you.
Contact
For any questions about this Privacy Policy or your personal data in relation to our packing and unpacking services in Great Britain, you can reach us at the contact details given on ghipharefraxdhik.world (contact page). Our services are aimed at customers in England, Scotland and Wales seeking moving assistance such as professional packing and unpacking for house moves and office relocations.